Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3000 specialists in its offices located in Krakow and Katowice.
We are looking for candidate, who is ready to join OTC team. The chosen candidate will be involved in the following processes: Cash Allocation, Clearings of Customer Accounts and Supporting Offshore team in their work
- Maintain OTC CA scope as described above
- Take responsibility for delivery agreed scope of work
- Identify potential quick improvements within the processes
- Work closely with the client and maintain good working relationship
- Support Team Leader
- Experience in OTC is required
- Good French skills and good English skills are required
- Good analytical skills
- Ability to enhance process and controls
- Very good Customer Service skills and client-focus attitude
- Strong interpersonal skills and proactive approach
- Teamwork approach
- Flexibility, ability to deal with ambiguity and change
- Ability to work under pressure
- Knowledge of SAP will be an asset
- Professional development in a dynamic, growing business
- Competitive salary with attractive benefit package
- Free private medical care
- Flex benefits
- Additional life insurance
- Participation in prestigious international projects
- Excellent working atmosphere