Recruitment process for this position and onboarding trainings are conducted online.
- Fluent English (C1) and good knowledge of Dutch (B2)
- Ability to manage priorities, deadlines and tasks in order to accomplish goals
- Strong attention to details and analytical skills
- Ability to handle multiple concurrent tasks
- Very good customer service skills and client-focus attitude
- Strong communication and interpersonal skills
- Good knowledge of Microsoft Office programs, such as Excel
It's not essential, but we appreciate if you also have:
- Experience in Collections, Disputes, Credit or Cash applications
- ensuring the daily activities are fulfilled properly and timely in accordance with Desktop Procedures and SLA targets
- managing goods or services claims
- supporting junior colleagues in process related areas
- handling queries
- filling documents according to procedures for audit purposes
Personal and professional development:
- Development programs, external courses, education & certificates co-funding, NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: e.g. Excel, VBA, RPA or customer care.
- Flexible working hours thanks to the variety of projects: standard, late shifts, part-time, remote. Ask your recruiter about possible options.
Our legendary atmosphere:
- We don't have a rigid dress code, but what we do have are awesome communities (e. g OUTfront, Women@Capgemini, Foreigners Community) and world– changing initiatives like Grant Program. We are a big company with unique atmosphere – we make friendships, share important moments, and simply… like each other!
A lot of benefits:
- Possibility to work in terms of Flexible Work Policy, which include work in a hybrid model, flexible working hours, equipment package and more.
- Private medical care, which can be extended by a package of dental services purchased on preferential terms.
- Private life insurance which can be extended by oncology package purchased on preferential terms.
- Referral bonuses for recommending your friends to Capgemini.
- Access to Inspiro Audiobooks & Nais (cinema tickets, Multisport and more).
- Offices in great locations, car leasing program, carpooling options and bicycle parking.
Being one of us means stability of employment and constant development among other great people. We want to share with you our experience and exchange it for yours in a mutual partnership.
Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of our units is Business Services created by extraordinary people who provide solutions to our international clients in areas such as HR, Finance & Accounting, Supply Chain or Business Transformation.
Do you want to get to know us better? Watch a short video: