Global Support Center Specialist
[online recruitment]
[online recruitment]
Location: Wroclaw
Reference number: VR-52338
Project Description:
Global Support Center Specialist will provide first level support.All users use the same desktop infrastructure platform, standard hardware and are part of the same Active Directory domain. A set of tools will be provided to interact with clients via each support channel. She/he needs to show first-class communication and team player skills at all levels, engagement in the daily work, willingness to learn and focus on results
Responsibilities
Global Support Center Specialist will provide first level support. She/he needs to show first-class communication and team player skills at all levels, engagement in the daily work, willingness to learn and focus on results.
Skills
- In-depth and excellent support knowledge of Microsoft Office, Internet Explorer, Lync/Skype and Windows 7/10.
- Knowledge of Active Directory and group management
- Knowledge and understanding of desktop virtualization systems and tools (Citrix, VMWare)
- Understanding of Automated Software Deployment for Enterprises (Distributing, installing, updating and uninstalling software)
- Demonstrate a high level of customer focus and empathy.
Our offer
Career and Professional Development
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
Career and Professional Development
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
Well-being
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
Work-Life Balance
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
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