Kelly Services, founded by William R. Kelly in 1946, is an international workforce solutions provider for customers in a variety of industries in 40 countries. Kelly Services specializes in Recruitment Projects within IT, Finance, Accounting, Multi-Lingual, Sales and Marketing, Call Center, Engineering. In addition Kelly also offers an array of Consulting and Outsourcing services. Employment Agency No: 593
For one of our client, we currently looking for:
Help Desk Consultant
Location: Warszawa
Ref. no: JO-1507-31870
Duties:
- Answer incoming client calls and offer support within requested area
- Cooperate with technical support and field service engineers
- Check quality of service tickets in customer service applications and create needed reports
- Escalate potential problems and complex incidents requiring urgent attention
Requirements:
- Willing to work in the shift system
- Very good knowledge of one of German, French, Spanish or Italian language in speech and writing
- Knowledge of English on an upper-intermediate level
- At least high school diploma (preferable in the technical or IT field)
- Goal- and client-oriented person
- A basic knowledge of computer’s construction, the ability to diagnose arising issues
- A knowledge concerning computer equipment services would be a plus
We offer:
- International working environment
- Private medical care
- Sport membership card
- Professional growth in the structure of a company
- Trainings
