Helpdesk Specialist with Dutch and English
Miejsce pracy: Warszawa
Nr ref.: JO-1512-322118MJ3566_35
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client, international organization, we are looking for motivated person who would like to join as a Helpdesk Consultant.
Job description:
- Answer user calls and register tickets in service applications;
- Ask qustions in order to understand and diagnose problems;
- Provide telephone first level support using remote tools according to procedures;
- Documentate any actions in ticketing system;
- Escalate issues to upper levels if necessary.
What do we offer:
- Full time job from Monday to Friday;
- Permanent contract, attractive salary and benefits;
- Intensive training before starting the job;
- Interesting work with possibility to develop your technical and language skills.
Requirements:
- Fluency in the following languages : Dutch + English
- Excellent knowledge in one of the following languages: Italian/Spanish/German/French;
- Customer friendly attitude;
- Advanced computer use (Windows including command , MS Office, Outlook etc);
- Willingness and ability to learn new IT skills.
Apply Now!