HR Administration Junior Manager
Kraków
Recruitment process for this position and onboarding trainings are conducted online.
What do you need to start?
- Must have strong track record of client management, team management, other stakeholder management
- Clear understanding of SLA, KPIs and targets and should have experience of driving it
- Experience of defining and documenting processes, SOPs, QRGs etc.
- Proven experience of driving improvements, quality and high performance within the team
- Project management experience is a plus
- Leadership and organizational skills to meet deadlines
- Very good knowledge of continuous improvement methodology, automation and robotization tools
- Strong process knowledge in workforce administration/Employee data administration
- Strong project management skills applied in a business/corporate environment
- Strong client management and team management skills
- Experience of managing employee life cycle activities like personal/job/pay changes, HR documentation, New hire/onboarding, transfers, leave & absences, promotions, relocations, separations, etc.
- System data entry experience (Oracle HCM, Taleo, SuccessFactors, etc.)
What duties will help you grow?
- Design and deliver effective, creative process strategies and best practices to deliver high quality HR Admin operations
- Play an active role in developing his/her team, recruiting, training, backup planning and attrition management for his/her team
- Interface with clients regarding specific job orders, issues, improvements, escalations, etc.
- Responsible for generating, maintaining and managing strong relationships with the client and fulfilling client HR ops needs within minimal time
- Responsible for team’s performance and growth
- Responsible for ensuring client and management reporting & proactive projection of challenges and probable solutions
- Manage the client engagement
- Works with designated stakeholders to gather and finalize commitments to meet contractual thresholds
- Respond to client’s queries & escalations accurately (via phone, live chat, email and case management system)
- Process, maintain & administer HR transactions & provide support (e.g. Talent development, Mobility, Workforce administration, talent acquisition, case management, HR helpdesk, remuneration, etc.)
- Provide clarification of HR policies and procedures
What have we prepared for you?
Personal and professional development:
- Development programs, external courses, education & certificates co-funding, NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: e.g. Excel, VBA, RPA or customer care.
Our legendary atmosphere:
- We don't have a rigid dress code, but what we do have are awesome communities and world– changing initiatives like Grant Program. We are a big company with unique atmosphere – we make friendships, share important moments, and simply… like each other!
A lot of benefits:
- Private medical care, which can be extended by a package of dental services purchased on preferential terms.
- Private life insurance which can be extended by oncology package purchased on preferential terms.
- Referral bonuses for recommending your friends to Capgemini.
- Access to Inspiro Audiobooks & Nais (cinema tickets, Multisport and more).
- Offices in great locations, car leasing program, carpooling options and bicycle parking.
Who are we?
Being one of us means constant development among other great people. It's a team who you want to spend time with. Trainings and initiatives that make you a greater expert every single day.
Capgemini is a global leader in consulting, technology services and digital transformation. One of our units is Business Services created by extraordinary people who provide solutions to our international clients in areas such as HR, Finance & Accounting, Supply Chain or Business Transformation.
Do you want to get to know us better? Watch a short video: