Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3000 specialists in its offices located in Krakow and Katowice.
The jobholder will be responsible for the correct and timely HR data processing, according to the project deadlines and to the expected quality. The HR Administration Process Analyst will also interact with the Client on a daily basis via phone and email, ensuring proper resolution of HR-related requests. Another key aspect of the job is the cooperation with other delivery team members, and making sure that all the necessary documentation is up to date.
- Answer client’s calls and emails
- Process HR Administration requests
- Provide clarification of HR policies and procedures
- Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan
- Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes
- Bachelor degree
- Very good command of spoken and written Dutch
- Very good command of spoken and written English
- Attention to details
- Good knowledge of MS Office
- Good communication skills
- Ability to cooperate smoothly with other team members
- Willingness to work in a complex and dynamic environment
- Professional development in a dynamic, growing business
- Competitive salary with attractive benefit package
- Free private medical care
- Flex benefits
- Additional life insurance
- Participation in prestigious international projects
- Excellent working atmosphere
