Manpower to światowy lider w dziedzinie HR o ponad 60-cio letniej tradycji. Nasza firma jest obecna w 82 krajach, na terenie Polski mamy 50 oddziałów. Współpracujemy z 400 000 klientów rocznie, w tym małymi i średnimi przedsiębiorstwami ze wszystkich sektorów, a także największymi światowymi korporacjami. Nasze usługi obejmują pracę tymczasową, rekrutację pracowników stałych, zatrudnienie zewnętrzne oraz doradztwo personalne. Obecnie dla jednego z naszych Klientów poszukujemy Kandydatów na stanowisko:
HR Analyst
Praca Tymczasowa
Miejsce pracy: Kraków
Nr Ref.: AHR/035/IWC
Zadania:
- Receive and manage in-coming phone enquiries through to resolution, ensuring an excellent customer experience.
- Effective management HR web cases and providing best in class client experience for company employees, managers and HR stakeholders,
- Support employees, managers and HR with established generalist and regional processes (I.e. vacation, leave of absence, benefits selections, compensation and reporting changes).
- Understanding of end to end HR processes and impact of timely and accurate execution
- Effective prioritization of any urgent, time-sensitive or business critical cases
- To provide ongoing feedback on existing knowledge management articles and to make recommendations for additional new content in line with case trends and experiences, through the HRiQ tool.
- High customer service orientation
- Fluent language skills - english C1
- University Degree – Bachelors degree and/or Masters degree
- Min. 1 year of experience in HR or Customer Service
- Team Work orientation
- Ambition to succeed in a complex corporate environment
- Effective communication
- HR tools and systems experience is an advantage but not essential
- one year contract with the possibility of permanent employment
- stable employment conditions - work from monday to friday 9:00 - 17.30
- attractive salary
- work in international company with grounded position and world renown in IT and technological solutions
Please send CV only in english version
