Kelly Services, founded by William R. Kelly in 1946, is an international workforce solutions provider for customers in a variety of industries in 40 countries. Kelly Services specializes in Recruitment Projects within IT, Finance, Accounting, Multi-Lingual, Sales and Marketing, Call Center, Engineering. In addition, Kelly also offers an array of Consulting and Outsourcing services. Employment Agency No: 593
HR Customer Supporter with Dutch
Location: Olsztyn
For our Client, we are currently looking for enthusiastic and communicative people who would like to work with languages in multinational environment
Position: HR Customer Support with Dutch
Location: Piła
Main duties:
- Provide efficient support with HR related questions to all employees, managers and business partners and advising them how to use the internal HR portal
- Gathering all necessary information as the first point of contact to ensure that customer enquiry can be resolved at earliest opportunity, provide required information and solve ad-hock inquiries
- Contribute to continuous improvement activities in order to simplify and enhance policies and procedures
- Managing customers’ requests and business needs over the phone, e-mail and ensuring that all enquiries are answered in a professional manner
- Acting as an employee’s first line of contact in terms of application of new policies, initiatives and services
- Provide feedback to the customer if problem is referred
Requirements:
- Fluent knowledge of Dutch - is a must
- Very good knowledge of English (B2 level)
- At least a Bachelor degree
- Excellent interpersonal and communication skills
- Computer literate
- Not afraid of facing new challenges
- A readiness to learn with a positive can-do attitude
- Very good time management and organizational skills, sound analytical thinking skills
- Experience within the customer service support or HR advisory would be an asset but is not required
- Understanding of various HR processes would be an asset
- A willingness to grow and develop within the job role
- A willingness to relocate to Piła
We offer:
- Relocation package
- An attractive remuneration package and additional bonus based on individual performance
- An attractive package of social benefits (medical care, sports card, discounts, trainings)
- A chance to gain working experience within international and supporting environment
- Stable employment conditions
- Further career development opportunities
