HR Onboarding Coordinator US / Canada
Location: Kraków
Nr ref.: GLO00004F
Description
At Jacobs you will join an inclusive and dedicated team working on some of the world's most impactful projects. Hard problems energize us, and fresh solutions delight us. Close collaboration among so many skilled and creative problem solvers gives us the power to safely and successfully execute almost any client project.
At the moment we are looking for a HR Onboarding Coordinator US/Canada.
A Human Resources general support role responsible for coordinating the onboarding of new employees and contingent workers.
1. Provide excellent customer service and support to managers and new hires from time of offer acceptance through first 30 days of employment.
Pre-hire:
- Create Business ID and network accounts.
- Gather onboarding set-up requirements.
- Help managers understand their role in the onboarding process and encourage them to use their resources.
- Respond to open tasks and manage new employee through both the Case Management system and Taleo Onboarding system.
- Coordinate with Onboarding Partners (IT, Facilities, etc.) to ensure proper and timely provisioning of new employee’s set-up requirements.
- Be a resource for the new employee through touchpoints, email correspondence, and support in using their new employee tools.
- Collect and submit new hire paperwork.
Post hire:
- Contact new hire during first week to ensure they’re completely set-up with the systems/hardware/workspace they need and remind them of the deadlines of their tasks as captured in their new employee checklist.
- Contact new hire approximately 30 days after hire to ensure they are aware of and comfortable with resources available to them, especially as they relate to career/development opportunities.
2. Apply judgment in determining work methods and balancing competing priorities.
Qualifications
- Willingness to work according US/Canada time shifts (Standard working hours 02:00 pm - 10:00 PM Polish time).
- Excellent verbal and written communication skills, including strong proficiency in English.
- Demonstrated professionalism, tact, diplomacy, discretion, and judgment.
- Ability to interface comfortably with associates at all levels of the organization.
- Must be able to learn quickly, get along with others, and have strong follow up skills.
- Like fast pace work environment and working with multiple customers.
- Have a very strong customer focus.
- English level C1.
We offer:
- International working environment and unique company culture.
- Additional 30% allowance for working after 06:00 pm.
- Personal development opportunities.
- Friendly atmosphere in dynamic team.
- Full time employment contract with salary corresponding to qualification.
- Benefits package including medical care, insurance, sport activities and other.