Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 2500 specialists in its offices located in Krakow and Katowice.
Currently, to our Business Process Outsourcing Center in Kraków we are looking for candidates for the position of:
HR Process Analyst / Process Specialist (Recruitment)
Place of work: Kraków
Ref. no Praca/HRPA/S/Rec/KRK
Job Description:
- Demonstrate knowledge of processes and procedures relevant to the Recruitment area
- Process Recruitment related data
- Answer client’s calls and emails
- Process client’s queries and escalations
- Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan
- Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes
Candidate's profile:
- Fluent knowledge of German language
- Very good command of spoken and written English
- Very good communication skills
- Very good client facing skills
- Good knowledge of MS Office
- Good analytical skills
- Able to work to tight deadlines
- Able to cooperate within the team
- Experience in HR area would be an asset
What do we offer to the candidates:
- Interesting and stable job in international team
- Competitive salary with attractive benefit package
- Free private medical care
- Flex benefits
- Additional life insurance
- Intensive training package
- Opportunity of personal development in a multinational environment
- Friendly working atmosphere