Our Client belongs to an aviation group with global operations and a total of more than 400 subsidiaries and associated companies. It is divided into five business segments, which cover the areas of passenger transportation, airfreight and airline services: Passenger Airline Group, Logistics, MRO, Catering and IT Services. All of the business segments occupy a leading position in their sectors and in some cases are the global market leaders.
Our Client operates as an international organization with a worldwide delivery structure providing business services in the areas of Finance, HR, Revenue Accounting, Management Reporting and Procurement for the group companies.
Krakow Center is the main hub for the delivery organization including also central functions for the group companies covering both standard as well as customized processes for airline business. Besides operations, Krakow Center has also teams specialized in Process Management, Migration Support, Knowledge Management and Continuous Improvement.
A dynamic growth, building up of existing and introduction of new services means development opportunities both for graduates as well as for experts and experienced leaders who want to become part of company success.
Requirements:
- Professional experience in HR area in SSC/ BPO environment (Recruitment/Bonus Systems)
- Very good command of German
- Good English
- Knowledge of Process Management (process improvement, standardization, optimization, automatization, gaining efficiency) and Project Management
- Strong interest in innovative HR solutions and process improvement
- Strong interpersonal, communication, presentation and co-operation skills
- Highly independent and systematic approach to work
- Analytical and conceptual mindset
- Ability to prioritize multiple tasks, to anticipate, resolve challenges with accountability, ownership, flexibility and openness to change and work to deadlines
- Customer orientation and intercultural competence
- Experience in HR tools
- Openness to international travel (up to 20%)
Responsibilities:
- Coordinates and works in projects and working groups and take on responsibility for supporting and further developing the area of responsibility
- Takes on the responsibility for the recruitment/bonus system processes within the scope of HR Process Management’s mandate
- Defines and develops group wide standards and requirements of conception, steering, measuring and optimizing of end-to-end HR processes
- Analyzes and improves operating and service procedures
- Performs process compliance audits, external benchmarks
- Translates process changes into IT requirements and develops IT concepts (preliminary analysis and development of business concepts together with IT and the global process manager for HR)
- Initiates and takes part in projects of all sizes and follow up on the process of projects that support group wide standardization, harmonization, and optimization of processes
- Analyzes and optimizes processes, functions, identification and communication of suitable measures to create improvements in the service center (time, cost, quality)
- Is responsible for contribution margins for process in scope (costs and revenue) and participates in budget planning/pricing models development
- Defines and implements of SLA/ KPI’s
We offer:
- Unique opportunity to participate in interesting international projects
- Key role in the company transformation and introduction of new processes
- Challenging and rewarding job within a dynamically growing and prospective multinational organization
- Attractive benefits and bonus package
- Opportunities for further professional development