HR Process Specialist
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Recruitment process for this position and onboarding trainings are conducted online.
About us
Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.
Who are we looking for?
- Very good command of spoken and written English (C1)
- Excellent Communication skills
- Experience in working on similar positions (HR Service Desk, HR Administration) for at least 1 year
- Experience in working in a case driven environment
- Good job organization and time management skills
- Attention to detail
What will you do?
- Answering calls / cases in the case management tool / chat and help Client’s employees to navigate in Workday HCM self-service mode
- Helping the employees to raise a ‘ticket’ in the case management tool
- Answering calls / cases / chat and help the employees to navigate through the Employee Portal
- Providing clarifications and guidance on HR policies, procedures and processes
- Monitoring Workday work inbox and processing the actions assigned to your role in the system for core HR processes (like ‘Starters’, ‘Movers’, ‘Leavers’)
- Producing the HR letters and documentation for Client’s employees
- Escalating Workday work items to the appropriate party, if required
What we offer?
Atmosphere
- Working with great people and in legendary atmosphere
- No formal dress code
- Annual family picnics
- Unforgettable integrational events
- Employee volunteering opportunities and interesting CSR projects
- We value and respect diversity in terms of gender, nationality, roles, age, interests
- Internal celebration initiatives: Children’s Day, St. Nicholas Day and many more
- Supporting employees’ hobbies: Business Run, e-sport games, basketball, volleyball
- Development in expert or leader competencies
- Broad training offer with possible co-funding
- Access to MIT Sloan Management Review Polska knowledge base
- Introduction plan for new employees and Buddy Initiative
- A wide range of instructor-led and e-learning trainings
- Co-financing for post-graduate studies and courses
- Many companies under one roof / internal headhunters
- Internal development events: conferences, meetings, communities
- Education First platform for learning English online
- Contract of employment for an indefinite period
- Bonuses, including those for new employees recommendation
- Additional life insurance
- Access to MyAudiobooks – Entertainment and personal growth in audio version
- Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)
- Disability inclusion, assistive technologies, reasonable accommodations
- Stay Well helpline to support the emotional and mental aspects of well-being
- Private medical care for you and your family
- Bicycle parking and carpooling options
- Free coffee, water, milk and wide range of teas
- Anti-smog plants in offices
- Car leasing
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Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.