With 50 000 employees in more than 120 countries, Aon is a global provider of HR, Financial, IT and Risk Management services. That means we help companies to recruit and motivate their employees, to manage their HR and financial data, and to reduce the risks they face. In Poland we have been operating from 1992, employing today over 1000 colleagues. Our main offices are in Warsaw and Krakow.
And how is it to work with us? Our colleagues tell us a consistent message: Aon has a supportive and friendly workplace culture.
And that’s how it really is! We’re flexible, multinational and dynamic company. No formal dress code, no blame culture, no unethical behaviours. We value honesty, authenticity and can-do attitude. We work hard but we know how to have fun as well.
HR Global Operations Team provides Human Resource administrative services to Aon colleagues globally.
HR Processes Administrator is responsible for supporting employee life cycle processes and responding to HR queries.
Your key responsibilities:
- Responding to incoming queries and managing assigned cases to resolution
- Supporting key HR colleague lifecycle processes such as employment verifications, personnel file administration, new hire process, employee data changes, on-boarding, colleague referrals, etc.
- Employing the service delivery business model to build professional working relationship with internal clients
- Ensuring appropriate escalation steps are followed
- Assigning cases to team members in accordance with the assignment procedure
- Applying changes in daily work
- Fluent English and great communication skills
- 6 months of previous experience in administration or HR will be an asset
- Experience in International organization will be an asset
- Customer service skills
- Ability to pay attention to details
- Self-motivation, ability to prioritize tasks and work to meet tight deadlines
- Flexibility
- Teamwork skills
- University degree preferable
- Spotless record and strong ethos
- A promising career path and individual development plan
- A large number of career opportunities in different business areas
- Cooperation with professional, energetic and craving for knowledge colleagues just like you
- An opportunity to build strong and meaningful relationships with clients and influence their business
- The best medical cover on the market with free dental care
- A generous and competitive benefits package (multisport cards, insurance, vouchers – find out what else is waiting for you!)
- Modern offices in close proximity to Krakow's city centre
- A chance to participate in social events and charity initiatives