HR Specialist

Overview:

Employee in this role will deliver proactive support of HR programs, processes, and policies by providing quality real-time solutions to inquiries and requests.

• Provides front-line support for assigned country or countries for all HR queries.
• Partners with Country HR team to ensure proper execution for all issues and queries raised.
• Identifies possible new solutions for inclusion in the Solutions Library and makes recommendations to Knowledge Management team.
• Utilizes on-line, phone, e-mail, and chat tools to provide solutions to the employees.
• Escalates HR queries that cannot be resolved on-site.
• Identifies opportunities to improve HR services, policies or procedures to improve the Team Member experience.
• Participates in local and international projects to drive improvements in HR operations and Team member experience.
• Handles employee matters applying Polish legislation laws.
• Coordinates on-site healthcare packages of employees.

• Graduate degree, preferably in HR Management or relevant studies
• 2-4 years of relevant work experience
• Excellent knowledge of Polish labour Law
• Excellent advisory and counseling skills
• Excellent verbal and written communication skills in English and native language.  Additional language capabilities an advantage
• Local and remote networking skills.
• Excellent analytical, research and problem solving skills.
• Ability to navigate virtual and life help-desks

• This is a temporary position - a substitution contract.