Internal Controls Specialist



66 dni temu

Committed to diversity, innovation, and globalization.
Our culture is driven by our goal to provide the best solutions and services to our clients.

In order for all our teams to excel, members must trust each other and feel comfortable providing honest input from all perspectives.

Professional challenges, mentor’s guidance and an opportunity to learn about peculiarities of international business — these are just a few things we can offer you as part of our journey.

Internal Controls Specialist
Miejsce pracy: Kraków

Area of responsibility:

  • Responsible for development and maintenance of policies, strategies and methodologies related to Controls definition and execution
  • Owner of GBS Control Framework
  • Builds awareness of robust internal control process within GBS organization
  • Support GBS operational management to identify and manage risks
  • Act as the liaison between GBS and Group Compliance on Control and Comliance matters
  • Ensures that the Internal Control methodology and framework for GBS are strictly implemented and maintained across the streams and GBS as a whole
  • Acts as a point of contact for GBS in relation to periodic controls execution

Specific tasks:

  • Devises and implements policies and strategies related to the GBS control environment
  • Maintain GBS Control Framework catalogue for each of the function (in alignment with the Centre of Excellence and Operations). Ensures the control framework is up to date and addresses known risks
  • Develops and provides periodic training and expertise to Centre of Excellence and Operations Managers (Control Owners and Control Performers) to ensure successful execution of roles and responsibilities
  • Establishes and maintains close working relationships with the external auditors. Ensures alignment with planning process as well as scope and testing strategy
  • Performs periodic review of the operational risks and associated controls
  • Supports and oversee the deficiency assessment process and proactively work with the Centre of Excellence and Operations Managers to establish proper remediation plans 
  • Supports in the re-design of standard processes and controls (in coordination with Centre of Excellence) to simplify and rationalize the GBS control environment
  • Encourages use of technology to enhance control environment and processes (e.g. automated controls vs. manual controls, data analytics to provide business insights, etc)
  • Performs periodic control check, prepare controls health report and support Business Performance in deficiency resolution
  • Attends meetings at all levels in association with the above duties, in particular with Operations Managers and Centre of Excellence
  • Advise and support Head of Operations & Operational Excellence on issues regarding and arising from control framework implementation

Educational background:

  • University diploma (Business / Finance / Economy / Auditing)
  • Professional qualification equivalent to CPA/ACCA/CIA/CISA or willingness to pursue one of them
  • Fluency in English and strong communication skills

Relevant experience and skills:

  • Min. 4 years experience in BPO or SSC organization, out of it min. 2 years experience in similar role or in external/internal audit environment
  • Experience with data processing and analytics
  • Able to work on multiple tasks in demanding environment and work with people from diverse culture 
  • A good understanding of internal controls methodology, practices and IFRS (International Financial Reporting Standards)
  • Sound working knowledge of ERP systems and controls
  • Strong analytical skills
  • Good client facing and presentation skills

We offer:

  • Private medical care together with dental care
  • Flexible working hours
  • Life insurance
  • MyBenefit and Multisport program
  • 2 additional holiday days benefits
  • Events, integrations for employees


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