Jesteśmy informatyczną spółką giełdową specjalizującą się w tworzeniu oprogramowania oraz rekrutacji i outsourcingu kadr IT. Prowadzimy również platformę księgowości internetowej ifirma.pl. Dla naszych klientów rekrutujemy głównie specjalistów z obszaru informatyki, telekomunikacji i elektroniki. Nr wpisu do Rejestru Agencji Zatrudnienia: 1264.
For our Swiss client we are seeking an information specialist who will work with colleagues and consultants to develop and improve the performance of IT systems for the Services Area.
Responsibilities:
You will work under the responsibility of the Business Analyst to specify,develop, maintain and improve the performance of solutions. You will also monitor the global performance of IT services which support the core process and take proactive and/or reactive steps to restore or improve service performance.
- acting as team member in IT support team
- Help external service partner in resolving incidents providing needed functional info about business processes and process integration criticalities
- Propose actions/solutions to improve the IT support by automating, simplifying,training or similar
- acting as team member in selected projects
- Reviews, analyse,and evaluates business systems and user needs, and details them; working closely with process teams to prioritise business goals and information needs.
- Develop and implement the most efficient and cost-effective solutions, by documenting business and technical requirements, driving implementation team, testing and promote solution in production
- Make recommendations surrounding improving processes, efficiency and practices.
- Communicate changes and provide training to impacted key users or users.
- Use appropriate tools and methodologies to track and report against budget and plan ensuring that project controls are in place
- Regular liaison with internal and external clients
- Working within acomplex matrix organization internationally
Requirements:
- Fluency in English.
- Strong communication skills, both written and verbal
- Strong attention to detail, especially in high pressure and high activity situations
- Demonstrated ability to guide the work of others, including external suppliers and service providers, to interact with people working remotely, in different countries and from different business and geographical cultures.
- Demonstrates knowledge and awareness of process and service concepts,practices, and procedures.
- Over 3 years of experience indesign and deployment of SAP solutions for after-sales service and spare partssupply chain (Either SAP SPP or SAP ECC6 modules SD, CS, MM, PM).
- Expert in business processes aiming to support sell to final customers after sales portfolio products.
- Experience of deployment of WEB based.
- Broad understanding of technology and software development and implementation practice.
We offer:
- Challenging work tasks in a global team
- Full time contract of employment
- Private medical care
- Lunches free of charge and other social welfare benefits
- Convenient office location to commute
