IT Analyst with Dutch (1st line support)

At Ch2m/Jacobs you will join an inclusive and dedicated team working on some of the world’s most impactful projects. Hard problems energize us, and fresh solutions delight us. This approach has defined us for more than 60 years, and it will drive us for the next 60 and beyond. Close collaboration among so many skilled and creative problem solvers gives us the power to safely and successfully execute almost any client project.

• Providing first line support for workstations, servers, application software and hardware
• Diagnosing and resolving issues related to user account management, verification of accounts, MS Office and Windows
• Handling end users queries in Dutch via phone, chat, ticketing system ServiceNow (SNOW)
• Supporting members of your team on a daily basis

• Very good knowledge of Dutch (C1) and English (C1)
• Previous experience in customer service or IT area would be an advantage
• Knowledge of MS Office
• Good team player
• Good communication and problem solving skills
• Professional attitude

• International working environment and unique company culture
• Personal development opportunities
• Friendly atmosphere in dynamic team
• Full time employment contract with salary corresponding to qualification
• Benefits package including medical care, insurance, sport activities and other
• Independent role and flexible working hours