IT Business Analyst

IT Business Analyst  acts as a liaison between the business units within EMEA and Information Technology Department. IT Business Analyst works within the team to understand and enhance business processes and customer interactions through information technologies. IT Business Analyst will work on defining business processes and information technology improvement initiatives that will add value to the business/enterprise.

In Business Analysis Team we say that we “eat change for breakfast”. This job offers many challenges within a dynamic work environment. Acting as liaison between the Business and IT gives you a constant opportunity to learn something new almost every day. In this position you will primarily be responsible for the area of applying IT solutions to processes critical to EMEA business operations. The scope of the role gives you exposure to senior leaders in the business. We offer opportunities to learn and grow (following IIBA, PMI guidelines) within a friendly and supporting team of talented individuals. You will also broaden your perspective and IT awareness by cooperating closely with IT Service Providers.

• Acts as a liaison between the business/process owner and Information Technology to coordinate the delivery of information technology solutions to the business
• Collects and translates customer requirements into functional specifications for the IT organization
• Participates in overall process improvements of a functional area
• Provides complete functional process analysis, design and documentation of new and existing business processes
• Understands and participates in the phases of IT’s project delivery process
• Begins to coordinate and/or conduct Information Technology training or educational sessions
• Builds working relationships with internal customers
• Plans and leads medium to large sized projects and enhancement requests, assists, and leads the commissioned project team to devise project plans and define communication strategy of status of project. Delivers projects within agreed schedule and budget.
• Begins to present a thorough understanding of business systems and industry requirements
• Pro-actively proposes solutions to the business.
• Provides consultative support by developing innovative solutions that effectively drive new opportunities to deliver value to the customers, business, and potentially our suppliers.
• Acts as a facilitator in regards to communication between different organizational units.
• Acts as a key contact for customers in the specific area of expertise.
• Begins to coach other members of the team on business analysis and/or project management, and business acumen.
• Follows and begins to share best practices and recognized standards of Business Analysis; i.e. published by International Institute of Business Analysis (IIBA).  

• Proven experience in Business Analysis and Project Management roles
  (i.e. following IIBA and PMI best practices)
• Proven track of record of implementing business process improvements.
• In depth knowledge of business process mapping, data modeling (UML, BPMN including modeling tools i.e. Ms Visio) and broad knowledge of technologies supporting the business.
• Ability to listen and to elicit user requirements and develop effective business solutions.
• Ability to negotiate between business and information technology.
• Excellent command of English.
• Strong interpersonal skills to communicate and collaborate with all levels of our organization.
• Getting work done through others.
• Strong business acumen.
• Team player skills.