IT HD Coordinator
Luxoft is a global leader in high-end software development.
Luxoft is looking for talents with a passion for technology & ready to create original solutions. Once on board, you are invited to expand your knowledge & skills, offering you a continuous learning experience helping you stretch your potential.
So if you’re enthusiastic by the idea of accessing cutting edge technology & innovation to make an impact, why don't you join us?
IT HD Coordinator
Miejsce pracy: Krakow
Nr Ref.: VR-9059
Responsibilites
- Create and assign requests in the Service Desk
- Receiving phone calls and mail processing, counseling staff if they have any questions, interaction with the engineers of the Service Desk
- Performing tasks within the Service Desk
- Edit fields of requests; tracking applications, out-of-status "defer" status change requests
- Monitoring of the implementation of requests, accurate progress solutions from the engineers of 1-2 first line
Requirements
- Personal compatibility with the specific of work in IT company
- Desirable with experience in the user support department
- Computer literacy (the ability to work with the package MS Office)
- Communicative English required
- Russian language competency desirable
We offer
Join our Development Center and become a member of our open minded, progressive and professional team. In this role you will be working on projects for one of our world famous clients. You will have a chance to grow your technical and soft skills, and build a thorough expertise of the industry of our client. On top of attractive salary and benefits package, Luxoft will invest into your professional training, and allow you to grow your professional career.