IT Help Desk Analyst with French or Spanish
Kraków
IT Help Desk Analyst with French or Spanish
Kraków
Nr Ref.: 1067445
Kraków
Nr Ref.: 1067445
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
Our Client is well known company which is currently establishing new center in Cracow. We are looking for Help Desk Analyst with English and Spanish language.
While working at this role you will be responsible for classifying calls according to the specified options, supporting Spanish speaking users via phone, email and chat, all time ensuring troubleshooting is delivered with all company’s standards. Your role will be also to make sure all cases are recorded in ticket system.
Additionally, the IT Help Desk Analyst will be responsible for installations, configurations, maintenance, analysis, troubleshooting and repairing telephones, alarm systems, computer workstations, hardware, software, computer peripherals.
We are looking for Candidates with at least 1 year of professional experience at similar role (IT related) and excellent Spanish OR French and English language skills. You need to be customer focused and have excellent communication skills. Disciplined, systematic problem solving skills are also required.
Our Client offers a unique opportunity to work in fast growing, newly created center, attractive salary and benefits package.
Sounds interesting? Do not hesitate and apply!
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