IT On-Site Support Engineer
Recruitment process for this position and onboarding trainings are conducted online.
What do you need to start?
- Excellent administrative knowledge of Windows 7 and Windows 10 Professional OSes
- Good knowledge of MS Office 365
- Basic knowledge of and experience in troubleshooting networking issues, Basic knowledge of Active Directory
- Willingness to work in shifts during regular office opening hours
- Willingness to work outside office opening hours on occasion
- Good English language skills (B2)
It's not essential, but we appreciate if you also have:
- Experience in customer care
What duties will help you grow?
- PC preparations (W’10 incl. MS Office build, configuration) and startup training (provisioning) to new users
- Office equipment checks, support and maintenance (printers, projectors, meeting room screens, video conferencing systems, etc.)
- On-site support (hands & eyes) during internal projects, for infrastructure teams, Service Desk and others
- Working with ServiceNow ticket registration systems
- Paperwork for asset & finance management
What your development path can look like?
Discover IT! You will start your career from the onboarding plan where you’ll grab the basics. When you gain some experience remember that there’s a variety of roles that you can choose. We are divided into six cities, but despite that we are working as a one team, supporting each other in daily activities, in friendly and partnership-based atmosphere. Within this team you will have an opportunity to support local IT infrastructure and cooperate with other support teams across the world.
What have we prepared for you?
Space where you can develop yourself:
- Development programs, external courses, education & certificates co-funding, NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: e.g. Excel, VBA, RPA or customer care.
- You will have a possibility to join various technical communities.
- Flexible working hours thanks to a variety of projects (standard, part time, late shifts). Ask your recruiter about possible options.
Our legendary atmosphere:
- We don't have a rigid dress code, but what we do have are awesome communities and world– changing initiatives like Grant Program. We are a big company with unique atmosphere – we make friendships, share important moments, and simply… like each other!
A lot of benefits:
- Private medical care which can be extended by a package of dental services purchased on preferential terms.
- Private life insurance which can be extended by oncology package purchased on preferential terms.
- Referral bonuses for recommending your friends to Capgemini.
- Access to Inspiro Audiobooks & MyBenefit (cinema tickets, Multisport and more).
- Offices in great locations, car leasing program, carpooling options and bicycle parking.
Who are we?
Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of the teams is Data Services - part of business unit called Cloud Infrastructure Services.
Do you want to get to know us better? Watch a video: https://www.youtube.com/watch?v=L49dIpnS3lE
Do you have any additional questions about our job offers? Check our Instagram (@capgeminipl) or visit our Facebook profile (Capgemini Polska).