Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
- Minimum of 2-3 years of IT experience
- Experience of support end-user devices in an enterprise desktop environment
- Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting
- Mobile device management including IOS and Android devices, enterprise encryption solutions
- Very good command of Polish and English
- Provide first/second level contact and problem resolution for customer issues
- Work with Third Party Vendors to remediate complex AV issues as needed
- Provide timely communication on issue status and resolution
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, other authorized desktop application
- Install, upgrade, support and troubleshoot for end-user equipment
- Perform remedial repairs on Desktops, laptops and any other authorized peripheral equipment
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and PC hardware/software including mobile phones
- A secure job position in an exponentially growing international IT company
- Room to implement your own ideas, challenges within your own responsibility
- Possibility to grow within a multicultural work environment with a flat structure and direct, informal communication
- A job with purpose - possibility to contribute to our CSR projects: Hemmersbach Rhino Force, Hemmersbach Kids’ Family
- Welcome package, full introduction into the company, Buddy program to help you get started
- Language courses, discounts in partner universities, a wide range of trainings on our internal e-learning platform, for our employees’ kids access to educational modules
- Company bus from the centre of Wroclaw
- A package of co-funded benefits: lunches and multisport card, private health care as well as life insurance for you, your partner, and family members
Would you like to join our team? Please send your CV in English.
- Minimum of 2-3 years of IT experience
- Experience of support end-user devices in an enterprise desktop environment
- Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting
- Mobile device management including IOS and Android devices, enterprise encryption solutions
- Very good command of Polish and English
- Provide first/second level contact and problem resolution for customer issues
- Work with Third Party Vendors to remediate complex AV issues as needed
- Provide timely communication on issue status and resolution
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, other authorized desktop application
- Install, upgrade, support and troubleshoot for end-user equipment
- Perform remedial repairs on Desktops, laptops and any other authorized peripheral equipment
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and PC hardware/software including mobile phones
- Health care package (Luxmed) for 1 PLN
- Life insurance
- Co-funded Multisport card
- Co-funded & office delivered lunches
- Onboarding program
- Job with a purpose
- Development opportunities
- Company bus from the city center
- Remote work during the pandemic
- Health care package (Luxmed) for 1 PLN
- Life insurance
- Co-funded Multisport card
- Co-funded & office delivered lunches
- Onboarding program
- Job with a purpose
- Development opportunities
- Company bus from Wroclaw
- Remote work during the pandemic
Poznaj
Hemmersbach
Why us?
We are one of the leading providers of the IT services in the world. Numbers do not lie – we already have more than 50 subsidiares all around the world and operate in over 190 through our network of subcontractors. We employ over 4000 people around the world, which makes our work setting a truly international one.
In Poland, you can find our offices in Bielany Wrocławskie, Wrocław, Katowice, Kraków and Warsaw. Our shared services offices support colleagues and sub-contractors in such areas as HR, finance, administration, project management, customer support, hardware maintenance, supply chain, logistics and plenty more. We are also specialists in servicing IT hardware for the top players in the industry.
Recruiting process
- Step Pre-selection of candidates
- Step Phone interview
- Step Face to face / Skype interview
- Step Decision and offer
Testimonials
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Robert
PMO Administrator, Bielany Wrocławskie
I fully recommend applying to Hemmersbach because it is a company in which you are able to gather your first valuable and important IT experience. This is a really good option for people who have just started their IT career.
The best thing about the company is the possibility for young people to develop and fundamentally widen their skillset. This is especially important in the IT field. I also like the atmosphere and companionship from my colleagues, which I've had since the very first day of my work in Hemmersbach. -
Ola
HR Analyst, Katowice
Friendly atmosphere, supportive colleagues and leaders. Knowledge sharing environment, the place you can always ask for support/advice.
Well prepared onboarding process with Buddy assignment. Benefits (private healthcare, insurance, and multisport card) available from the first (trial) employment contract.