IT Support Specialist

Requirements:

• Experience in hardware and software installations, user administration in a Windows environment
• Experience in Windows and Office environments
• Good knowledge of IT Support processes (best practice)
• Service minded, proactive and taking responsibility
• Knowledge in the following areas is an advantage: ServiceNow, Active Directory, SharePoint, MS Lync
• Excellent spoken and written Polish and English is a prerequisite

Responsibilities:

• End user support (phone or occasional travel)
• Issue handling and escalation according to service level agreements
• Provide IT service, guides and one-to-one and one-to-many IT training
• Support of current, new and future end user IT devices, phones and applications
• Installation, configuration and setup of IT systems, printers and video conference systems
• User administration

We offer:

• Position fitted to your knowledge and skills
• Work close to the decision-making process in a dynamic and pleasant work atmosphere
• Full time employment contract with attractive compensation and flexible working hours
• Rich social package (private health care, life insurance, Benefit Systems card, tickets to cinema, fruits in the office)
• We give you phone, laptop, and cover additional certificates/ courses/ studies costs
• As a mid-sized global organization, we have the means to help you grow, but ensure that you will not get lost in the crowd