IT Support Specialist

This function includes the 1st and 2nd level support for all European TJX Processing Centres (Germany, UK and Poland) either remotely or locally.  This function includes all kinds of IT-services within all business areas split in a 2 shift pattern (morning shift 7-15 and late shift 14-22) changing on a weekly basis.

• 1st and 2nd level Support for all systems and devices

• Compliance of  IT related safety regulations and processes within the company 

• Participation in current company projects which require your IT knowledge and your support. Solution-oriented work which guarantees delivering on time for all projects involved in 

• Being the first point of contact for any IT related issues within the TJXE Processing centres  

• Responsible for all P1 systems across the TJX Europe Processing Centres with escalating to the right parties and being responsible for updates to the business and TJX Level 3 support     

• Log incidents with IT Helpdesk through software applications or phone

• Experience working with Warehouse Management Systems (WMS)   
• Basic knowledge of AS400 Knowledge about Apple hardware and software fixes   
• Experience working in a distribution / supply chain environment  would be a benefit

• International environment 
• Great atmosphere at work 
• Employee canteen 
• Medical package 
• Multisport Card