IT Support Specialist

• Day-to-day technical support of the maintained systems

• Deploying and preparing software

• Analysing and recording problems as the first-line support

• Taking ownership and care of technical issues

• Organising trainings for customers, as required

• Documenting troubleshooting and problem solving procedures

Basic requirements:

• Experience in MS Windows XP/7/8 operating systems

• Knowledge of MS Windows Server operating systems

• Knowledge of Linux operating systems

• Basic knowledge of SQL, Microsoft SQL Server, LAN/WAN technology

• Good writing and speaking skills in English

• Ability to work effectively in a team

Desired requirements:

• Knowledge of computer hardware

• Experience in IT systems helpdesk or deployments

• Good interpersonal skills

• Readiness work in flexible working hours (24/7 support for IT systems but only on the phone at your place – such a shift is always extra paid)

• One of the recognised IT certificates

• Flexible working hours to reconcile work and family life

• Participation in innovative and international projects developed by young and energetic teams

• Attractive social benefits (private medical care, Benefit Systems, weekly games: basketball, volleyball and football, co-financed lunches and language courses, group insurance)

• Friendly atmosphere

• Opportunity to raise professional qualifications (internal and external trainings)