IT Technical Expert in Sales

Target

The goal is to support, with expertise knowledge, the Account Manager (ACM) in developing certain business segment with the customer.

Main Activities

• Defines the project and product development strategy in coordination with the ACM
• Performs conceptual, high-quality discussions with the customer, questions the customer’s overall situation, generates new projects with the customer
• Using the ideal customer profile from the cluster for identifying potential customers in the sales area
• Relationship management and support of all persons (customer and vendor) responsible for the corresponding business segment
• Is responsible for the quote preparation and the pricing within her/his business segment
• Makes the contract conclusion / order completion
• Provides feedback from the market to the product management and other concerned departments
• Further development of a business segment with the customer

Reports to

• Department manager

Control Tools

• ERP system (Navision), CRM system (Navision), Quote calendar

Location

• Warsaw, Poland, Europe

Skills

• Deep technical knowledge in her/his business segment:
  • IT infrastructure in the field of servers, storage and backup
  • Virtualisation
  • Collaboration (Exchange, UC)
  • Business Service Management
  • System Security, System-Performance, Service-Desk
  • Consulting services
  • IT risk management
  • Process consulting according to ITIL
  • Data Center
• Business administration skills and basic legal knowledge
• Self-organisation
• Process know-how
• Communicative and Analytical skills
• Conflict management skills
• Goal-oriented
• Negotiation and Presentation skills
• Excellent Polish and English skills
• Driver licence B
• Predisposition for business travel