Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions - underpinned by the world’s largest delivery network - Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 375,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Junior Cash Collector with German
Workplace: Warszawa
Nr Ref.: 00406937
Key responsibilities:
- Responsible for timely cash collection
- Handles day-to-day activities and refers the most delicate matters to the superior
- Regularly reflects the status of collection activities
- Analyze customer account balances
- Investigate and resolve customer issues
- Correspond and negotiate with customers based in EMEA (direct contact over the phone and also by e-mail)
- Write off uncollectible balances
Qualifications:
- Fluent English and German
- Experience in cash collection or customer service nice to have
- Excellent communication (written and oral) and interpersonal skills
- Very good Excel
- Flexibility, especially in the period of month -end closing
- Ability to work analytically in a problem-solving environment
- Responsibility and accuracy in the completion of received tasks
We offer:
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Opportunity to work for the most recognized brands in the world
- Attractive salary
- Online and classroom trainings
- Notable discount for the language courses
- Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance, professional photo classes
- Open communication among all employees and across the teams
- Ongoing mentoring and support not only during the induction period
- Friendly work atmosphere and chill-out spaces for chats
- Accelerate runners club and the participation in various employee initiatives
- Beverages (as coffee, tea) at any time you want
