Praca.pl Praca Mazowieckie Warszawa Moderator treści Warszawa
Junior Community Support Specialist (m/f/x)

Junior Community Support Specialist (m/f/x)

Atolls
Warszawa
młodszy specjalista (junior)
część etatu
umowa o pracę
praca zdalna
12 godz. temu
Atolls is the world’s largest community-driven shopping platform, active in 20+ markets. 

We help millions make smarter spending decisions across discovery, evaluation, and (re-)purchase by connecting people with the right brands and retailers.

Our 1,000+ team across 10 countries builds products used every day at global scale, where you’ll have real ownership and see your impact. Want to shape the destinations people rely on to shop with confidence? Keep reading.

Pepper.pl is a deal-sharing community where consumers find, rate and share the best deals from on and off the high street every day to provide inspiration to others on what to buy at the best prices. Members use the temperature gauge to vote on deals so other users know that the hotter the deal, the stronger the offer. We are in the process of driving Pepper.pl forward and thus offer a fantastic opportunity for a Junior Community Support Specialist.
Junior Community Support Specialist (m/f/x)
Location: Warszawa
About this role: 

This is a remote, part-time role (30h per week) and includes weekend/holiday shifts.

We are looking for a part-time Junior Community Support Specialist to provide assistance to the thriving Pepper.pl community. You’re cool-headed, empathetic, and pragmatic and can demonstrate your ability to solve tricky or sensitive situations, and you fully understand the subjective nature of online community management. You enjoy working with colleagues but aren’t afraid of self-management and working independently. You ideally have experience moderating a forum or online community coupled with a customer service background; you’re friendly and fair and handle stressful situations well. Are you ready to support the PLs biggest shopping community?

Responsibilities: 
  • Dealing with questions and queries in a friendly, balanced way.
  • Moderating user-generated content posted on pepper.pl (deals, comments, etc.) based on community rules and guidelines.
  • Mediate discussions and disputes within the community, ensuring that interactions remain respectful and constructive.
  • Promote engagement and participation within the community.
  • Helping with weekend shifts as a part-time employee.
Your Profile: 
  • You are passionate about deals.
  • You are focused, friendly, and can remain calm in stressful situations.
  • You pride yourself on your problem-solving capabilities.
  • You work well as part of a team.
  • You have great time management skills and can demonstrate your ability to prioritize.
  • Fluent in English, and Polish native speaker
Our Benefits:

At Atolls, we believe in nurturing both your professional and personal growth. Here’s what you can expect:

  • A culture that values personal and professional development, with internal mobility opportunities.
  • A supportive and open-minded team that embraces diverse perspectives and innovative ideas.
  • 32 days of paid vacation plus your birthday off, giving you the time you need to recharge.
  • A flexible hybrid working scheme to balance work and life.
  • Access to a learning budget and internal training to help you grow in your role.
  • Mental health coaching to support your well-being.
  • Regular global and local get-togethers to celebrate successes and build connections.
  • The possibility of taking a sabbatical after three years with the company.
  • A cloud-based company setup, providing flexibility and collaboration opportunities no matter where you are.

*These are global benefits that apply to all employees, with additional local perks based on your location.

 
Our hiring process:
  1. TA Call: Meet one of our Talent Experts and get to know Atolls better.
  2. Technical Round: Focus on the technical aspects of the role (Through a Live Case), and meet your potential manager.
  3. Final Round: Meet other Atollians 
  4. It varies from 1 to 3 interviews

*Some processes might slightly change according to needs


Ready to apply?

Be part of a destination where your work helps millions of people make better decisions every day. One focused application is all we need. If you truly fit more than one role, you’re welcome to apply to up to three. This helps us match you with the right opportunity faster.

We review every application with equal care and will reach out if your profile aligns. Apply now with your CV in English.

*Portfolios, writing samples, or certifications may be requested based on the role.

At Atolls, we want to ensure that all employees can thrive in an inclusive environment. Our employment opportunities are open to every gender, race, religion, age, sexual orientation, ability, place of origin, or socioeconomic status. We remain committed to a culture of diversity, equity and belonging, where all employees are welcomed, respected, connected, and engaged. 

Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.
Aplikuj teraz
 

Poznaj

Atolls

Atolls is the world’s largest community-driven shopping platform, active in over 20 markets worldwide.

After rebranding from Global Savings Group to Atolls, we’ve grown from a coupon provider into a global powerhouse, empowering consumers at every step of their shopping journeys. As a trusted destination, we help millions make smarter, more rewarding spending decisions through savings, cashback, deals, product inspiration, and reviews. Our mission is to support consumers from Anywhere to Purchase (A to P), making shopping simpler, smarter, and more enjoyable.

Our team of over 1,000 colleagues, representing 70 nationalities across 10 countries, works together to build digital products that transform the shopping experience. We foster a culture of innovation, learning, and collaboration, giving you the opportunity to grow, lead, and make meaningful contributions. Whether you’re shaping products or improving user experiences, you’ll be empowered to leave your mark and drive real impact.

Joining Atolls means becoming part of a global team that is constantly evolving and creating platforms relied on by millions of users for confident, seamless shopping experiences.

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