Capita is a leading business services provider with over 75,000 employees, operating in the UK, Europe, India and South Africa. Capita Polska supports clients across a range of sectors, including education, transport, health, life and pensions, insurance, and other private and public sector organisations. Recognised as most dynamically developing BPO in Poland, awarded by Outsourcing Stars and CEE Awards.
Capita is currently recruiting for motivated individuals for the following positions:
Junior HR/Screening Specialist
Kraków
Responsibilities:
Depending on the business area and project you decide to join, your tasks will include – but will not be limited to – the ones listed below.
Screening:
- Demonstrating strong and effective English verbal and written communication skills
- Completing employment screening to conclusion
- Data entry / administrative work
- Following and maintaining process and screening procedures in line with client requirements
- Identificating and highlighting risk through investigation
Onboarding
- Providing responses to queries from new joiners, existing contractors and Recruitment Teams
- Agreeing start dates with recruitment team and Hiring Managers
- Issuing contracts and chasing contract returns as appropriate
Contactor Care
- Becoming an expert in the processes and systems that impact the contractor including but not limited to, timesheet error, expenses and holiday
- Understanding the existing customer service model deployed to major clients
- Providing guidance and information to contractors on process, procedural, legislative and payroll issues
Requirements:
- Being a student or a graduate
- Fluent spoken and written English (at least B2 level)
- Analytical skills
- Confident and persuasive telephone manner in the English language
- Strong interpersonal skills
- Strong organisational and admin skills; have the ability to multitask
- Paying attention to details
- Familiarity with IT technologies
- High ethical standards
Benefits:
- Possibility to obtain an extra bonus for the best employees, depending on performance and compliance with the client’s requirements
- Friendly work atmosphere and positive environment with great work-life balance
- Workplace in the city centre
- Private medical healthcare
- Benefit packages including Multisport card
- A 30-minute lunch break included in the 8-hour working day
- After work activities (football team, volleyball team, charity events, etc.)
- Access to free in-house English classes with our dedicated English Trainer
- Opportunity to become one of the internal Trainers
- Work in an international and multicultural environment