Capita is a leading business services provider with over 75,000 employees, operating in the UK, Europe, India and South Africa. Capita Polska supports clients across a range of sectors, including education, transport, health, life and pensions, insurance, and other private and public sector organisations. Recognised as most dynamically developing BPO in Poland, awarded by Outsourcing Stars and CEE Awards.
Capita is currently recruiting for motivated individuals to work as part of:
Joining Capita Poland is a perfect option for anyone willing to gain experience in supporting HR processes and providing customer service to English clients in a dynamic corporate environment.
Depending on the team you will become part of, your tasks will include – but will not be limited to – the ones listed below.
Onboarding team
An Onboarding Coordinator is a person responsible for the UK contractors who are starting their cooperation with Capita. Here your tasks include agreeing start dates with the UK Recruitment Teams and Hiring Managers, answering new joiners’ queries, and dealing with their entry documents.
Being an Extensions Coordinator means working with contract extensions for our existing Contractors. Your scope of duties encompasses communicating with Client representatives and third party suppliers, along with managing necessary documentation.
Acting as a first point of contact, the Contractor Care Coordinators deal with HR processes and systems, including timesheet errors, expenses, holidays, payroll issues, and legislative matters. The customer service provided to the UK contractors is both phone- and email-based.
- Being a student or a graduate
- Excellent spoken and written English – C1/C2 level
- Analytical skills
- Confident and persuasive telephone manner in the English language
- Strong interpersonal skills
- Strong organisational and admin skills; have the ability to multitask
- Paying attention to details
- High ethical standards
- True work-life balance (8-hour workday with 30-minute lunch break included)
- Unique city centre office location at Lubicz 23
- Attractive LuxMed medical healthcare
- Multisport Plus/Classic and MultiKafeteria benefit systems
- In-house English lessons
- Social activities (football team, volleyball team, charity events, etc.)
- Free Fruit Mondays