Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions - underpinned by the world’s largest delivery network - Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 375,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at http://www.accenture.com/.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
- Support in solving problems with hardware and software
- Identify, detect, and troubleshooting, providing guidance and advice to users
- Working in the Remedy System, analysis of reported problems, automatization of repetitive processes
- Working with Symantec Ghost, WDS, SCCM, Active Directory
- Knowledge of Windows operating systems (Windows 7, Windows 8)
- Knowledge of Microsoft Office (Outlook, Excel, Word, PowerPoint)
- Basic knowledge of network LAN, TCP / IP, DNS, DHCP, proxy will be an asset
- Knowledge of English at a level sufficient to communicate
- Experience in the IT department, working on the first line customer support will be an asset
- Civil contract - 40h/week
- Challenging position in a professional and multinational environment
- Opportunity to gain valuable experience in a renowned company
- Excellent work atmosphere
- We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others
- Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance
- Friendly work atmosphere in multicultural environment
