Junior IT Support Specialist
Location: Warszawa
The Warsaw office was established in 2008 and comprises two business lines: a dynamically growing International Operations Centre (SSC) providing asset and fund services for a number of locations across Europe and local custody & clearing business offering broker-dealers, global custodians and investment banks a full local clearing, settlement and custody solution in Poland.
For new activity within BNP Paribas Securities Services in Poland which is an exciting, dynamic and growing operation centre in Warsaw we are looking for candidates who are willing to be a vital part of the expansion in BNP Paribas" operational scope in Poland.
Responsibilities:
- Helpdesk duties - provide first and second level IT support, working on Helpdesk Hotline and Service Now system
- Support all operational activity in IT
- Manage hardware in the bank PCs, printers, network devices, phone system and other equipment, care about service
- Install software on bank"s PCs
- Manage email system
- Assisting in Business Continuity activities, technical support of DRC sites
- Manage IT Fixed Assets
- Performs other tasks as assigned by the direct supervisor
Requirements:
- 1 year of relevant job experience
- Fluency in English and Polish is a must
- Bachelor or Master degree in Informatics or Electronics/Telecommunications
- Experience in administrating Microsoft Windows and Active Directory services will be an asset
- Experience with Mac or Linux Operating Systems will be an asset
- Customer service experience in dealing with technical and non-technical users
- Excellent communication skills & ability to work effectively as a team player
- Advanced time and priority management talent
- Self-motivation, willingness to learn
We offer:
- Stable employment on the basis of full-time job contract
- Complex trainings preparing to achieve independence on the position
- Supportive and friendly work atmosphere with many opportunities to integrate with work colleagues (football league, volleyball and basketball classes, integration weekends, etc.)
- Wide range of trainings and development opportunities
- Attractive benefits package (medical care, multisport card, lunch card, co-funding of language courses, and many more)
- Prestigious work location near Rondo Daszyńskiego