About us
Capgemini is one of the world\'s foremost providers of consulting, technology and outsourcing services.
Capgemini Business Services department is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. Business Services employs over 4000 specialists in its offices located in Krakow and Katowice.
As a Partner Service Representative, you will be a point of contact for a number of Partners and a Sales Manager based in the country you support. The general goal of the position is to successfully manage orders from Partners and ensure they receive best-in-class customer service.
Our Client is a leader in renewable energy solutions that works with a network of authorized Partners based all over Europe.
Your duties
- Handle partners\' calls and email regarding orders and on-line ordering platform
- Book customer orders into ERP system (Oracle)
- Ensure correct pricing and processing approvals of price exceptions
- Send sales order confirmation to the customers within specified Service Level Agreement
- Update existing sales orders according to partners needs and applicable procedures
- Support your Regional Sales manager in meeting sales targets
If you...
- would like to speak French or German on a daily basis
- speak French or German at least at C1 level and English at B2 level
- would like to use your analytical skills at work
- would like to work with ERP systems
- are willing to work in a team
Come and join us! You don’t have any job experience? That’s no problem! Start your career in Capgemini and take advantage of the many trainings that we have prepared for you!
What we offer
- Work in multinational company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages.
- Clearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages.
- You will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of PMP, SAP, ACCA, etc.
- You will work in an inspiring atmosphere. We work together and celebrate together - Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!
- In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance). You can recommend friends in Referral Program and collect awards!
- Our offices are conveniently located with “Bicycle-friendly” certificate!
- As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.
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