Junior Pensions Administrator

Kraków/Remote work – twice a month working from office.

You’re just starting your career – perhaps you’ve just graduated, have a few months’ work experience, or are looking to change your existing career - this is a position for you.

• Provide day-to-day administration of client employees’ requests including, but not limited to document verification, analysis and identification of the work type, work allocation to the relevant team;
• Ensure the highest quality in terms of meeting SLAs, data protection and data accuracy;
• Apply the processes and procedures in your daily work, ensure their regular reviews and updates;
• Achieve the team’s and individual targets (important metrics, SLAs, legislative requirements, quality);
• Identify and raise issues, actively participate in problem solving;
• Cooperate with other teams when solving problems/knowledge sharing/agreeing nonstandard procedures.

• Very good command of English (minimum B2);
• Ability to link various facts, data, keywords while verifying members' correspondence; effective decision making;
• Excel skills;
• Good time and task management, ability to prioritize tasks and work to tight deadlines;
• Open to work in a team;
• Proactivity and flexibility - look for solutions when the procedures do not work;
• Ability to work in and adapt to a constantly evolving environment.

• The best medical cover on the market with free dental care;
• Generous benefits package for your wellbeing (multisport cards, insurance, vouchers, and many more!);
• Stability of employment and permanent contract after trial period;
• Brand new office supporting collaboration, flexibility and activity based working;
• Internal career opportunities and individual development plan;
• Unique workplace culture - we value openness, honesty and authenticity, so don’t expect formal dress code nor managers hidden behind closed doors;
• Lots of social events, charity actions and opportunities to integrate with colleagues.