Junior / Senior / Principal IT Analyst (ERP) with German / Dutch / French / Spanish (new investment)
Miejsce pracy: Wrocław
Nr ref.: JO-1602-325768AP3531-ITWR-gedufrsp-ERP_5
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client's new Shared Services Centre in Wrocław, we are currently looking for Candidates for the position of: Junior / Senior / Principal IT Analyst with German / Dutch / French / Spanish
Duties (depending on seniority):
- Resolving Service Management issues
- Managing the key ITIL processes; Incident, Change and Problem Management
- Acting as a single point of contact between the Company and the Client
- Utilizing theoretical and practical knowledge to resolve issues choosing the most effective strategy
- Identification and resolution of issues before they affect the end user operations
- Investigating problems through to resolution
- Supporting resolution of complex issues.
- Leading client reviews and audits
- Administering reporting tools
- Reviewing service metrics
- SLA reporting
Requirements:
- Very good command of German / Dutch / French / Spanish
- Very good English skills
- Relevant professional experience
- Very good knowledge of ERP systems
- Very good communication and problem solving skills
- Ability to work in a dynamically changing environment
- Very good analytical and problem solving skills
- Very good knowledge of Windows and MS Office
Offer:
- Participation in building a new ambitious team of a new SSC/BPO organization
- Being involved in new challenging projects
- Friendly working environment
- Professional trainings
- Attractive salary
- Attractive social package
Apply now!