3Shape is a Danish hi-tech company specializing in the production and development of 3D solutions (3D scanners and 3D software) for industrial and healthcare applications, such as hearing and dental aid production, where we have a global leading position.
Two graduate students founded 3Shape in the year 2000, and today the company's fast-growing team of 1600+ employees in 20 offices worldwide (Denmark, Germany, Poland, Ukraine, USA etc.) is serving customers in over 100 countries.
Our ambition in Subscription Department is to exceed customer expectations. We provide support to the world's leading dental supply companies, small- to large scale dental laboratories, leading hearing aid manufacturers and more. We need enthusiastic colleague to help us serving this constantly growing customer base and achieve our goals.
You have analytical skills, enjoy assisting customers in their daily work, finding solutions and you thrive in a busy environment where multitasking is sometimes required. You are to have full operational command of English, both verbally and in writing. You have a positive approach and can do attitude.
- Lots of interesting challenges that will require your analytical and communicative skills
- Constant professional growth and development
- Work in unique, professional, friendly and supportive environment
- Private healthcare with basic dental treatment
- Multisport card to keep you fit and well
- Balanced meals in our canteen for 2pln
- Fruit, vegetables, snacks and hot beverages to keep you fueled
- Seasonal parties to keep you connected with colleagues
- Opportunity to become part of the success that 3Shape has created over the past 20 years
- Provide support to our customers and other 3shape subsidiaries by both: phone and email
- Handle incoming CRM requests and manage changes in ERP and other internal systems
- Support conversion of our customers to 3Shape online platforms for subscription renewals and other self-service options
- Contribute to 3Shape’s business by providing the industry’s best Customer Support
- Very good English knowledge, both verbally and in writing, other European languages would be an advantage
- Computer literate, knowledge of MS Dynamics AX would be an advantage
- Willing to learn, easily adjusting to changing environment
- Good communication skills
- Experience in international organization would be an advantage
- Provide support to our customers and other 3shape subsidiaries by both: phone and email
- Handle incoming CRM requests and manage changes in ERP and other internal systems
- Support conversion of our customers to 3Shape online platforms for subscription renewals and other self-service options
- Contribute to 3Shape’s business by providing the industry’s best Customer Support
- Very good English knowledge, both verbally and in writing, other European languages would be an advantage
- Computer literate, knowledge of MS Dynamics AX would be an advantage
- Willing to learn, easily adjusting to changing environment
- Good communication skills
- Experience in international organization would be an advantage
