Teleperformance Group is the World's Biggest Provider for Customer Experience Management and Contact Center services with offices in all continents – present in 74 countries, 217,000+ employees, 265 different languages and dialects.
Junior Technical Support Specialist with Swedish
Miejsce pracy: Warszawa
RESPONSIBILITIES
- Supporting customers via phone and email in Swedish (technical support line of one of the biggest printer producers in the world);
- Troubleshooting and reporting technical issues;
- Supporting customers regarding computers and printers configurations;
- Working with other members of the team to proactively resolve issues.
ESSENTIAL QUALIFICATIONS
- Superior written and verbal Swedish communication skills (Native or near Native Speaker level);
- At least high school degree;
- IT interests are most welcome;
- Relevant contact center work experience is desirable but not essential.
WHAT WE OFFER?
- Contract of employment and benefit package (private medical care, MultiSport Card, group insurance);
- Training & Development focus;
- Stable working hours Monday - Friday 08:30-16:30;
- Multicultural work environment;
- Strong team spirit and friendly working atmosphere.