Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.

For our Client, dynamic international company, we are looking for:

Junior Webcast Coordinator with German (m/f)

Your Responsibilities / Activities:

• Act as the face of the team and answer to queries and respond on a timely manner to clients;
• Connect with prospective clients and understand their webcasting requirement and suggest appropriate technological solutions;
• Analyse the webcasting requirements from clients and acquire realistic road-map of activities;
• Manage the webcast registrations through identifying eventual members, creating shared mailboxes, sending emails and calendar invitations, tracking the responses and sending updates and reminders;
• Confirm speaker participation for the webcast through connecting with them and reaching accord on Host/Speaker availabilities;
• Provide live event support during the webcast, including setting up the webcast stage, managing speaker/participant entry, managing the webcast contents such as decks, live demonstration, videos, providing first level resolution for technical challenges to adept solutions;
• Ensure that the post event activities of the webcast are completed accurately;
• Expect to collect required billing information from clients.

Requirements:

• Minimum 1-3 years’ of experience in Customer Service or virtual event management;
• Bachelor’s degree;
• Fluent English and very good German;
• Knowledge of email such as MS Outlook and Skype for Business;
• Knowledge of MS Office tools;
• Experience with video and audio editing tools;
• Experience with managing conference calls or live events;
• Multi-tasker and team-player;
• Strong project management skills;
• Able to work in a rapidly changing environment.

Company offers:

• Work in prestigious stable company;
• Fair salary;
• Contract of employment;
• Attractive social package (medical insurance, life insurance, spa program, sport events etc.);
• Work in a multicultural environment with a friendly working atmosphere;
• Development opportunities and clear career paths;
• Language courses;
• Modern office in the centre of Wrocław.