Learning Specialist

Deliver induction, soft skill and program training to newly recruited Sitel employees across campaigns, as defined by Sitel and our Clients, towards internal certification.
Update, maintain and present training materials and programs.
Track and analyze training programs by examining employees performance.
Create stand-alone training modules for new or existing team members, as and when required.
Provide coaching and feedback to trainees as part of their classroom learning experience.
Participate in identifying program training needs, obtaining valuable data for the preparation of the training modules and scheduling training programs.
Maintain training records and scores achieved.
Provide support to new hires when not conflicting with delivery commitments.

Please send us you resume and cover letter.

When preparing your cover letter please answer the following questions:
1. Why are you the best candidate for the Corporate Learning Specialist position?
2. What will you bring anew in terms of skills & competences to the Learning & Development department?

Very good English & Polish language skills - mandatory.
Other fluent language, particularly Russian or German, would be an additional asset.
Training delivery experience or similar.
Ability  to create structured training material.
IT literate (Windows, MS Office).
Self-motivated, articulate and enthusiastic.
Good Interpersonal skills.
Effective time management with the ability to organize and prioritize one's work assignments.
Attention to detail and ability to work on own initiative.
Team work oriented.
Prepared to take responsibility and ownership of small projects and tasks.

Good work conditions, stable employment – full time contract (40 h/week).
Social package (private healthcare, MultiSport card, bonus for vacations).
Integration events and sweet Mondays.
Friendly, multinational work environment.
Relocation and social package.