Localisation Project Coordinator

Requirements:

• At least 1 year of experience in coordinating projects across multiple geographies and language teams
• Knowledge of localisation processes and CAT tools is beneficial, particularly SDL Trados Studio and MultiTerm
• Experience using SharePoint and other project management systems is advantageous
• Excellent, all-round communicator
• Fluency in written and spoken English. Additional languages are beneficial
• Motivated, goal orientated and detail focused
• Excellent interpersonal skills, ability to work with diverse personality types, and strong relationship builder
• Handles stressful situations and deadline pressures well
• Understands the role of localisation in international rollout of marketing campaigns and projects

Responsibilities:

Planning:

• Support the creation of project plans to set and manage the schedule for completing work across multiple languages
• Monitor progress against the project schedule to make certain projects are kept on track and report any conflicts or issues to be resolved to the Localisation Operations Manager
• Liaise with international marketing teams and Project Managers to ensure resource is allocated appropriately and according to project priority lists
• Contribute to the use of SharePoint and other project management systems, as a centralised repository for project information and marketing materials

Development and Implementation:

• Manage and maintain the roadmap of localisation work, ensuring timescales accommodate available resources
• Work with the Localisation Operations Manager for input on priorities and to determine when necessary to outsource materials to external localisation vendors
• Contribute to the implementation of localisation process improvements, such as maximising the use of a translation tool and the organisation of translated files and Translation Memories
• Coordinate the Business Acceptance Testing and QA stage of projects to ensure the language quality of delivered products and project outputs

Management and Reporting:

• Ensure roadmaps, timelines, status reports, etc., are kept up to date and communicated to delivery teams
• Track and mitigate risks and issues throughout projects
• Monitor localisation quotes and costs against the annual localisation budget
• Track and raise POs for third party vendors to ensure timely invoicing
• Approve and monitor localisation requests through the Service Now request system, from across the business, and propose improvements to evolve the workflow
• Maintain and distribute up to date references materials, glossaries and style guides to language teams
• Assist in compiling reports and analysis based on Service Now and project data, in order to inform business decisions
• Help to produce presentations, and compile retrospective comments at the end of projects
• Facilitate collaboration and communication across global marketing and translation teams
• Build a strong relationship with third party translation vendors to support localisation delivery, when internal resource is at full capacity

We offer:

• A possibility of taking part in setting up a new marketing, Customer Service and IT departments in Poland
• Participation in interesting and challenging projects in global structures
• Opportunity to develop and broaden skills
• Attractive salary, bonuses and benefits package
• Pleasant working atmosphere