Webinterpret is a leading e-commerce specialist solution that helps facilitate cross-border trade. Its operations center is in Warsaw, Poland, and headquarters in Sophia Antipolis, France. Over the last year, Webinterpret has grown by more than 100% and it keeping the pace.
To support this growth, we are looking for a self-motivated:
Logistics Operation Coordinator
Location: Warsaw
RESPONSIBILITIES:
The candidate will be in charge of monitoring, improving and coordinating the logistics operations in relation with the shipping product. The shipping partners are numerous and located everywhere in the world (United Kingdom, Germany, US, China and more), making the environment highly complex.
Specific responsibilities include:
- Compute and monitor the quality of the operations align with a dashboard.
- Set-up continuous improvement plans in order to overcome the delivery issues.
- Coordinate the process implementation and improvement together with the shipping suppliers and partners.
- Participation in Project management of team +15 members
- Organize processes and processes for logistics operation team
- Review incidents and customer claims in order to lead improvement plan
- Support customer care (training, SLA, Quality)
- Support sales process by answering technical queries
- Support accounting in the invoicing process (troubleshooting incident and correction)
MUST HAVE:
- Strong logistics background (3+ years), preferably in the shipping applied to eCommerce
- Proven analytical skills and highly comfortable with numbers.
- Experience in Management Consulting and participation in IT projects is a plus
- Proven background in a combination of the following areas: supply chain management, Shipping management, Lean management
- Ability to thrive in a fast-paced environment and experience delivering multiple competing projects simultaneously
- Demonstrated ability to manage multiple projects - work. prioritization, planning and task delegation
- Availability to work in highly multinational environment with Customer and partners across the globe
- Great interpersonal and communication skills in English, including strong writing and speaking skills.
- Excellent skills with excel.
WE OFFER:
- Working with leading ecommerce partners (eBay, Amazon, PayPal, Google).
- Conduct project with high potential, at global scale.
- Dynamic international team
- Free English, French, German and Polish lessons
