Management Systems and Customer Service Data Administrator

Job description

• Coordination of Customer technical enquiries & Contract Compliance
• Management of customer documents control / check within the entire organization
• Coordination with different departments / plants
• Preparation of contract amendments based on expert input
• Support sales in customer communication
• Ethical trading scheme system administration, like SEDEX & EcoVadis
• Coordination of different organization input
• Coordination of External-Audits on site
• Web Shop Administration
• Coordination of inquiries from the web shop to share them with Sales
• Administrate of a modular-based web shop. Cooperation with external support units (online store operators - IONOS/1and1)
• Triggering stock, price, article update or creation on the web shop

Requirements

• Fluent English
• German will be an Advantage
• Education in Quality or Technology or Commodity Science
• Business experience preferably in Quality or Technology or technical Back Office tasks
• Base knowledge of Integrated Management Systems
• Base knowledge of environmental law and/or ethical trading schemes e.g. SEDEX
• Attention to details
• Multitasking ability and time management skills
• Strong communication skills
• Good command of Excel and Word
• SAP knowledge is not a must but will be an advantage
• IT affinity – ability to administrate a modular-based web shop

We offer

• International dynamic environment
• Intensive training in Niepołomice and Hanover
• Interesting work
• Excellent working atmosphere
• Daily meals support
• Market salary
• Medical insurance
• Multisport
• Year-end bonus

Benefits

• sharing the costs of sports activities
• private medical care
• life insurance
• dental care
• preferential loans
• coffee / tea
• parking space for employees
• extra social benefits
• holiday funds
• christmas gifts
• employee referral program
• charity initiatives