Marketing and Sales Domain Support Specialist
At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.
As a result of dynamic growth of our organization we are currently looking for candidates for the position of M&S Domain Support. The person hired in this position will be responsible for M&S applications & process implementation as well as further development, control and analysis.
Your responsibilities
- Act as the support for sales operations organization in Marketing and Sales domain for the business users in Europe region and globally in transformer business.
- Be responsible and participate in User Acceptance Tests for improvement releases of: Salesforce.com, Apttus/Conga, transformers’ offering configurators, PowerBI.
- Work closely with business and IT functions. Understand the related business processes in detail and apply this knowledge to shape and align IS solution/services building and delivery activities.
- Gather, analyze and document future requirements for business engineering, marketing & sales and manufacturing end-to-end process related tools.
- Monitor KPIs related to data quality in M&S tools.
- Develop, prepare and implement processes that insure reduced cycle time, reduced overhead and improve overall process efficiency.
- Become a Subject Matter Expert (SME) in relevant area of responsibility, contributing technical and business process/data expertise to either support ongoing operations or develop new applications.
Your background
- Higher technical education.
- Experience in working with sales or product configurators.
- Experience in IS application support and/or project management.
- Experience in SQL, PowerBI will be in plus
- Fluent spoken and written English.
- Ability to solve complex problems, collect data, establish facts, and give valid conclusions.
- Ability to effectively balance multiple tasks. Good analytical skills.
- Professional approach to work, strong sense of responsibility.
- Experience working in a multi-national organization and having good cultural sensitivity awareness.
Benefits
- Life insurance
- Flexible work practices
- Gym membership
- Medical insurance
Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 38,000 people in 90 countries and generate business volumes of approximately $10 billion USD. www.hitachienergy.com