Do you want to work on a strategic top priority area at 3Shape? And do you have experience working with master data management? If yes, then this could be the right opportunity for you.
About Customer Advocacy and your role
You will be part of the Customer Advocacy team. We are a strategy execution team that is responsible for driving big changes in customer experience and radically shifting 3Shape towards customer centricity.
Master data management is a strategic top priority at 3Shape. And the Customer Advocacy team is the owner of customer master data. It is therefore part of our job to manage and govern the customer master data. This means that we are responsible for ongoing data stewardship.
As a Customer Data Steward, you will do data validation checks, ensure data policies for changing data, and lead data clean-up, and improvement initiatives across the organization to ensure the integrity and quality of customer data sources. You will also collaborate with the Global Master Data team to address data problems.
In this role, you will gain knowledge and experience about master data governance, including master data projects and initiatives throughout 3Shape. You will learn about various customer databases as well as operational areas of the business.
You will report to the Senior Manager of Customer Advocacy and work closely with our Customer Insights Manager and different teams that own various customer databases.
- A collaborative, supportive environment with room for career growth through continuous learning
- Friendly and supportive colleagues that are fun to spend time with
- A professional challenge in a highly dynamic globally oriented business environment
- Private healthcare with dental treatment to keep you fit and well
- Lunch in our canteen for only 2 pln
- Cafeteria benefit system
- Fruits, vegetables & snacks to keep you fuelled throughout the day
What you get:
- Empowerment: You will get full responsibility for your area and specific tasks
- Growth: You will be challenged and supported to develop professionally and personally
- Impact: You will get a job with direct impact on 3Shape’s corporate strategy
- Global workplace: You will work with colleagues from around the world
- Work/life balance: You have flexibility according to your individual needs and situation
- Fun: You can join fun activities, clubs, and company events
- Diversity: You will be part of a vibrant environment with more than 40 nationalities
- Healthcare: You will get a good healthcare package to keep you fit and well
- Inhouse chefs-team: You can buy delicious lunch in our canteen for only 2 PLN
- Attractive office: Modern and attractive office with observation deck and relax zones
- Opportunity: You join a leading and fast-growing Danish MedTech company backed by EQT
- Purpose: You help improve the life of dental patients globally
About the expected qualifications and skills:
- Minimum 1-2 years of experience with data management or governance
- Experience with database management and integration, e.g., CRM and ERP systems
- Experience with PowerBI
- Experience with customer insights and analytics
- Excellent written and spoken English
- Proactive, able to initiate and manage tasks and projects
- Strong social skills, able to work together with different people
- Able to adapt to changing circumstances and conditions
What you get:
- Empowerment: You will get full responsibility for your area and specific tasks
- Growth: You will be challenged and supported to develop professionally and personally
- Impact: You will get a job with direct impact on 3Shape’s corporate strategy
- Global workplace: You will work with colleagues from around the world
- Work/life balance: You have flexibility according to your individual needs and situation
- Fun: You can join fun activities, clubs, and company events
- Diversity: You will be part of a vibrant environment with more than 40 nationalities
- Healthcare: You will get a good healthcare package to keep you fit and well
- Inhouse chefs-team: You can buy delicious lunch in our canteen for only 2 PLN
- Attractive office: Modern and attractive office with observation deck and relax zones
- Opportunity: You join a leading and fast-growing Danish MedTech company backed by EQT
- Purpose: You help improve the life of dental patients globally
About the expected qualifications and skills:
- Minimum 1-2 years of experience with data management or governance
- Experience with database management and integration, e.g., CRM and ERP systems
- Experience with PowerBI
- Experience with customer insights and analytics
- Excellent written and spoken English
- Proactive, able to initiate and manage tasks and projects
- Strong social skills, able to work together with different people
- Able to adapt to changing circumstances and conditions
