Manpower® is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brand, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the job done each time, every time.
Matter Assistance Team Leader
Praca Stała
Workplace: Warszawa
Nr Ref.: MATTL/001/CKK
Job Description
- Support for administrative work for the team responsible for new Clients and conflicts issues
- Support a number of processes which include: engagement terms, ring fencing of lateral hires, audit letters, restrictive agreements, closing matters, archiving matters, data maintenance, reporting
- Responsibility for assigned KPI's to meet customer needs
- Performing quality control checks to ensure consistent quality of work
- Participation in regular process reviews with clients and key stakeholders, as needed
- Resolving any issues at the SSC level
- Acting as a key contact point for the Central team within the SSC
- Monitor work load to ensure smooth, timely and high quality service delivery
- Plan and manage absence of MAT members
- Responsibility for reporting process
- Supporting team in resolving client issues
- Legal background
- Proficiency in data entry and data management
- Fluent English and Polish
- 3-5 years of professional experience, preferably in a Shared Service/BPO environment
- Experience in a law firm or an in house legal department
- SAP experience will be an advantage
- Previous experience of working in document and/or database administration
- Proven experience in data research and ability to review and digest information quickly
- Proven track record in a role of a Team Leader, Process Manager, Project Manager
- Highly competent user of Microsoft desktop productivity tools, MS Excel mandatory
- Willingness to work in a service environment
- Willingness to travel, particularly during transition
- Quality orientation, attention to detail and accuracy
- Flexibility and ability to cope with changing priorities
- Teamwork, analytical and good communication skills
- Ability to work efficiently under pressure
- Good opportunities to develop professional career in international environment in new prestigious brand on the Polish market
- Opportunity to actively participate in the Shared Service Center start-up,
- Competitive salary and attractive benefit package
- Prestigious location in Warsaw city Center (Central Railway Station area)
- Opportunity to be part of priority - quality driven transition
- Unique work culture deriving from our Client's firm
If you are interested in this offer please send your application by clicking Apply button.
