Our Client operates as an international organization with a worldwide delivery structure providing business services in the areas of Finance, HR, Revenue Accounting, Management Reporting and Procurement for the group companies.
Krakow Center is the main hub for the delivery organization including also central functions for the group companies covering both standard as well as customized processes for airline business. Besides operations, Krakow Center has also teams specialized in Process Management, Migration Support, Knowledge Management and Continuous Improvement.
A dynamic growth, building up of existing and introduction of new services means development opportunities both for graduates as well as for experts and experienced leaders who want to become part of company success.
Requirements:
- Minimum 7 years of international experience in SSC/BPO organizations
- Strong experience in process transition
- Experience in management of considerable projects
- Excellent command of English
- Good command of German (min. B2)
- Excellent planning and organizational talent
- Team leadership skills
- Problem solving competence
- Analytical skills and accuracy
- Strong sense for cost & benefits
- Flexibility
- Entrepreneurship
- Distinctive written and oral communication capability
- High willingness to travel
Responsibilities:
- Being responsible for the entire migration of respective processes of a major migration cluster typically split into several waves - currently Accounting, HR, Procurement and/or Revenue Accounting - throughout the complete migration cycle of preparation, transition, and stabilization phase.
- Driving with the team the detailed planning, co-ordination and execution of all activities relating to transitioning the processes in scope and cooperate closely with the involved work streams and departments.
- Monitoring the progress, quality and the risks in respect to the migration and report status updates to the management.
- Change Management: driving the gap analysis between as-is and to-be processes to its successful sign off in order to ensure that entity/ country specifics are accounted for in the new processes for HR management, Finance and Accounting, Procurement and/or Revenue Accounting. Providing operational interface for project internal communication and alignment (re Service Management, IT, HR Recruiting, Training, Infrastructure)
- Coordinating international projects at on-site and center locations.
- Providing functional and disciplinary guidance to the team.
We offer:
- Unique opportunity to participate in interesting international projects
- Key role in the company transformation and introduction of new processes
- Challenging and rewarding job within a dynamically growing and prospective multinational organization
- Attractive benefits and bonus package
- Opportunities for further professional development