About us
Capgemini Infrastructure Services is one of the biggest outsourcing service providers in Poland. IS has achieved great success and grown rapidly since the establishment of our first service center in Krakow in 2004. In 2006, we opened a second center in Katowice and in 2012 a third center in Opole. Today, our team of 2,000 professionals delivers IT outsourcing services to 40 clients in 20 languages.
Position purpose
• Ensuring smooth execution of migrations of mailboxes to Office 365 cloud,
• Managing the escalations from the customer,
• Coordinating with the Customer Post Migration issues during the Migration,
• Updating the customer forecast and high level schedule in the internal tools to provide visibility of the customers coming in for migrations, migration type and volumes for the Migration factory to plan for resourcing appropriately.
Main accountabilities
Core requirements
• At least 5 years of experience in IT area,
• Knowledge and experience with Windows Server environment
• University degree,
• Very good French,
• Very good English,
• Attention to details,
• Ability to travel and work from Warsaw (50% of time),
• Intermediate knowledge and experience with Microsoft Exchange Server,
• Intermediate knowledge about Powershell,
• Experience and comfort in working within international environment,
• Strong interpersonal skills.
Nice to have skills
• Knowledge about other mail server solutions (Lotus Domino, Novell),
• Experience with Powershell.
What we offer
• Place of work: first 3 months in Warsaw, later 50% time of work from Katowice or Kraków and 50% time of work from Warsaw
• You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
• You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy.
• You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ITIL, Vmware, Citrix, Oracle Database). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
• You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
• You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program)
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