O2C Business Transformation Senior Consultant
Recruitment process for this position and onboarding trainings are conducted online.
What do you need to start?
- Strong professional experience and knowledge in the C2C tower
- Excellent documentation skills and great attention to details
- Experience in creation of training documentation and leading training sessions
- Advanced proficiency in MS Word, PowerPoint, Excel & Outlook
- Excellent written and oral communication skills, including the ability to communicate across business areas (in English)
- Ability to travel on short notice as is a must
- Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users, writing user acceptance test scripts and facilitating UAT sessions
- Proven experience with standard software deployment methodology, the execution of E2E solution deployments from Design to Support
- Proven ability to communicate with business and technical audiences at all levels, including demonstrated success influencing senior leaders and decision makers
What duties will help you grow?
- Facilitate requirement elicitation and design workshops
- Ability to produce detailed documentation of business requirements
- Coordinate and manage the execution of user acceptance test plans
- Work with various functions and end users to identify, document, and communicate standard business processes/requirements
- Conduct regular deep dives, gap analysis and provide recommendations
What have we prepared for you?
Personal and professional development:
- Development programs, external courses, education & certificates co-funding
- NEXT platform with free access to TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care and more.
- You can flexibly shape your career path thanks to a wide range of internal roles.
Our legendary atmosphere:
- We don't have a rigid dress code, but what we do have are awesome communities and world – changing initiatives. There's always someone happy to start a day with a cup of coffee with you – even virtually! We are a big company with unique atmosphere – we make friendships, share important moments, and… simply like each other!
A lot of benefits:
- Contract for an indefinite period from the beginning of your employment.
- Well-being package (private medical care, additional life insurance & StayWell helpline).
- Referral bonuses for recommending your friends to Capgemini.
- Inspiro Audiobooks & MyBenefit
- Offices in great locations, car leasing program, carpooling options and bicycle parking.
Who are we?
Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of the teams is FPIA Platforms - part of Capgemini Business Services unit. Being part of FPIA Platforms team means focusing on technology while understanding the business process to help clients achieve the leading market practice. Our experience in business analysis, application configuration and BPO best practices has been building up for years. We would like to share it with you and exchange it for your knowledge in a term of mutual partnership. Join us and work with a wide range of market leading technologies which enable digital transformation and focus on Finance & Accounting area. Do you have any additional questions about working at Capgemini? Check our Instagram (@capgeminipl) or visit our Facebook profile (Capgemini Polska) to check when we organize our next Recruitment Hours. Then, you can speak directly with our recruiters via Messenger.
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Capgemini Business Services employs over 4,500 specialists in offices located in Krakow and Katowice. Business Services department is providing customers around the world innovative solutions services in 30 different languages in the areas of finance and accounting, banking operations, procurement, business processes supply chain management, market research and analytics, HR processes management, customer care, and marketing services. Currently, the main focus is laid on business process consulting and transformation, especially in the area of financial services, with the application of advanced solutions in the field of intelligent automation.
Cloud Infrastructure Services since the establishment of the very first service center in Krakow in 2004 have achieved great success and grown rapidly. In 2006 another center in Katowice was opened, in 2012 in Opole, and 2019 in Lublin. Today, a team of nearly 2,400 professionals delivers IT services to clients around the world in 20 languages. Cloud Infrastructure Services cover several fields of expertise, including cloud computing, design, creation, testing and implementation of IT solutions, IT project management, IT infrastructure support and transformation services, application management, ITIL service management, multilingual customer service.
Cloud Infrastructure Services since the establishment of the very first service center in Krakow in 2004 have achieved great success and grown rapidly. In 2006 another center in Katowice was opened, in 2012 in Opole, and 2019 in Lublin. Today, a team of nearly 2,400 professionals delivers IT services to clients around the world in 20 languages. Cloud Infrastructure Services cover several fields of expertise, including cloud computing, design, creation, testing and implementation of IT solutions, IT project management, IT infrastructure support and transformation services, application management, ITIL service management, multilingual customer service.