Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3000 specialists in its offices located in Krakow and Katowice.
O2C Finance & Accounting Process Specialist English Speaker
Place of work: Kraków
Ref. no Praca.pl /O2C/FAPS/Eng/KRK
Position purpose
We are looking for candidates who are ready to join a team and transfer processes in the area of O2C.
Main accountabilities
- Participation in new Client’s transition
- Processing O2C transactions in a timely and accurate manner
- Understanding and developing the current state of processes
- Analyzing and responding to Client’s and customers’ requests
- Working closely with the Client and building up good relationship
- Working on everyday improvements to the process
- Ensuring the delivery of high quality and professional service up to agreed SLAs
Requirements
- Very good English language skills (level B2 at least)
- At least 1 year of experience in accounting (O2C, P2P or R2R)
- Good analytical skills
- Ability to identify a place for improvements
- Good Customer Service skills and client-focus attitude
- Good interpersonal skills and proactive approach
- Teamwork approach
- Transition experience will be an advantage
- SAP knowledge would be an asset
- Good knowledge of MS Office
What we offer
- You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
- You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy.
- You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
- You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
- You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program)
